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Columbus to Cleveland, Ohio

Water in your basement or home?

Burst pipes, sump pump failures, sewer backups, and storm flooding all need fast drying. Mold can begin growing on wet materials within 24 to 48 hours, so speed matters. We connect you with an independent local water-damage restoration company for a free assessment.

  • 100% free for homeowners. No obligation.
  • Independent local contractors, not us, do the work
  • Help documenting damage for insurance

Request your free inspection

Type of damage* (select all that apply)
Filing an insurance claim?*

Ohio Damage Response is a free referral service, not a contractor.

Signs of water & flood damage

  • Standing water or wet carpet in the basement
  • Musty smell or damp drywall at the base of walls
  • Ceiling stains or bulging drywall below a bathroom or roof leak
  • Sump pump that ran continuously or stopped during a storm
  • Sewage or drain backup through floor drains

What to do first

  1. Safety first: if water is near outlets or the panel, stay out and call your utility or an electrician.
  2. Stop the source: shut off the main water valve for a pipe break.
  3. Photograph and video the water and damaged items before moving anything.
  4. Move valuables out of the water and start airflow if it is safe.
  5. Call your insurer and a restoration company quickly. Drying in the first 24 to 48 hours limits mold.

How Ohio Damage Response works

  1. Tell us what happened using the form (about 60 seconds, photos optional).
  2. Get matched with up to three independent contractors who serve your ZIP code.
  3. Free inspection: the contractor inspects, documents damage, and quotes. You decide whether to hire anyone.

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Frequently asked questions

Does homeowners insurance cover a flooded basement?

It depends on the source. Sudden, accidental water such as a burst pipe is usually covered. Surface flooding from outside is not covered by standard policies and needs flood insurance, and sewer or sump backup usually needs a separate endorsement.

What is the difference between water damage and flood damage?

Insurers define "flood" as surface water from outside, like overflowing creeks or heavy runoff entering the home. Water from inside (pipes, appliances) is usually water damage. The distinction decides which policy pays.

How fast do I need to dry out water damage?

As fast as possible. The EPA advises drying wet materials within 24 to 48 hours to prevent mold growth. Professional restorers use moisture meters, dehumidifiers, and air movers to dry what you cannot see.

Is there a waiting period for flood insurance?

Yes. National Flood Insurance Program policies generally have a 30-day waiting period before coverage starts, so you cannot buy it as a storm approaches.

Can I clean up water damage myself?

Small amounts of clean water can be handled with wet vacs and fans. Sewage, water that sat more than a day or two, or water inside walls and under floors is a job for a professional because of contamination and hidden moisture.

Referral disclosure: Ohio Damage Response is a free referral service, not a contractor, insurer, or public adjuster. We do not perform work. Independent contractors may pay us a referral fee. Verify any contractor's licensing/registration, insurance, and references before hiring.